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Wednesday, February 17, 2010

toyota - toyoda

memories, you recall them to live on. you cannot live without depending on your memories.

but toyata would not want to recall anything if that's at all possible.

the JIT model is not quality frendly. why?

when everything has to be right on the dot, something has to give. else you would have a lot of interruptions due to a small delay in some stations because quality issues are bound to pop up due to in-efficiencies and process variations, else you would have a perpectual machine, runs by itself without external energy sources.

you may recall, many years ago, japanese goods were inferior, like what chinese goods are being held up as today. then, they learnt and improved, and as the days went by, they were getting better at it, and so much so, they finally reached the plataeu of the quality game.

and now, the flag bearer of japanese quality has crumbled. can they rise again?

they did not give a detailed report of what went wrong, and no detailed corrective actions, just big words from mr toyoda, the recall-master to the customers, and also big promotion efforts to blind-sight the consumers into buying toyota's again.

marathon man asked him, "why toyota like that one, so lousy?"

"ah so ka..... i want to expand, but may be too fast ne... i must apologise to my customers ne... go to US ne..."

"how are you going to gain their confidence back?"

"oh.... ah so ka.... not so easy ne.... first i must apologize, then cut the prices, then give them longer warranty ne... and also we are going to change our JIT model to JIC model ne."

"we know JIT is the cock-sure Just In Time model, what's JIC"

"oh, it's the Just In Case model ne, whereby for every car toyota produces, there would be a spare one built, just in case there's another massive recall, toyota will replace the defective one with a new car, one-for-one ne."

- from JIT to JIC, two extremes. remember, any extreme is not good.

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