he was fused when he took the train 2nd time and still missed the marina bay station instead had to get down in promonade station and took a train back to esplanade, to take the correct train to mairna station.
he looked up at the station sign on the train station doors, it aid "dhauby ghaut", under it, it said, "marina bay", just to indicate that the train could be heading for either direction. so where's the extra info to lead a passenger to take the right one?
announcement - good, but smrt is so smart that, it only does it in english, so what about those uncles, aunties or foreigners who don't know english? and also the announcement was not that abvious, he missed it for one.
then there's a sign shown on the tv that used to show the arrival time, but only in one place(or two) along the whole stretch.
why not just put up lighting signs on above the doors, lighting up whichever direction the train goes, and the other station, no light. or can put a short commonet, next train -> whichever station....
smrt has been quick to find ways to make profits, but very un-attentive to give good service to commuters - so sacking the ceo was the right move.
oh, the tv thingie....
you see, he was talking to the station assistance telling him how awkward smrt had been trying to guide the commuters to the right station.... happened that media corp was around.
the beautiful reporter from the chinese station ask him whether he could accept their interview. after that, the english channel also interviewed him. that's how he got into tv.
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